Privacy policy

The controller of the personal data of the online shop is hygg.ee (registry code 16876272), located at Piiri 4-2, Keila, Harjumaa,  e-mail pood@hygg.ee.

Which personal data are processed?

1.     name, phone number and e-mail address;

2.     delivery address;

3.     bank account number;

4.     cost of goods and services and data related to payments (purchase history)

For which purposes are personal data processed?

Personal data is used to manage the customer’s orders and to deliver goods. The bank account number is used to reimburse payments to the customer. Personal data such as the e-mail address, telephone number and name of the customer are processed to handle any issues relating to the provision of goods and services (customer support). E-mail is also used in order to forward invoices and the telephone number is used to notify the customer about their goods arriving in the parcel locker.

Legal basis

The purpose of processing personal data is to fulfil the agreement entered into with the customer (managing the customer’s orders, delivery, returning goods and reimbursing payments). Personal data are processed in order to fulfil legal obligations (e.g. for accounting). The processing of personal data, i.e. the collection of purchase history data for the purposes of resolving potential consumer disputes, is necessary due to the controller’s legitimate interest.

Personal data can be accessed by the staff of the online shop in order to resolve technical issues related to the use of the online shop and to provide customer support.